FAQs

1. Why should I choose SilkyTeeth™?

SilkyTeeth™ offers quality toothbrushes at a price that competitors can't beat. Everyone deserves to experience the joy of using a a SilkyTeeth™ toothbrush.

2. How long does shipping take?

Our shipping takes 8-12 business days. please allow 24-48 hours for processing.

3. Where does it ship from?

Our products are manufactured and shipped from our warehouses in the USA or overseas, depending on your location.

4.  How do I track my order?

Please visit our Track My Order Page and enter your provided tracking number.

5. How long does SilkyTeeth last?

Each brush should last around 3-4 months with every day use.

6. I accidentally put my wrong shipping address. What do I do?

Please email our support team as soon as you can to make sure we can update your shipping address before it is sent. 

7. Package has "delivered" status but has not arrived.

All orders are provided with tracking numbers that show current updates. If your order has shown it was delivered but has not arrived at your destination, please contact your local postal service to investigate your package.

8. Where do I find my tracking number?

Once you order, you will automatically receive a confirmation order email with your order number and an email providing your tracking number.